Expert CRM and Email Marketing support for small teams

Need help with CRM & Email Marketing? Get monthly access to a CRM Strategist for a fraction of the cost of a full-time hire.

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Think of Email Wins as your outsourced CRM expert. You get all the benefits of having a specialist on your team, someone who knows your systems, understands your goals, and keeps everything running smoothly, without the overhead of a full-time employee. Perfect for teams under 20 people who are serious about growth but smart about budgets.

The Smart Way to Get CRM Help

How I Can Help

  • Plan & Optimise

    Get a CRM setup that fits your team and business goals.

    What this includes:

    - Platform selection tailored to your needs
    - Simple tagging systems everyone understands
    - Customer journey mapping that converts
    - Seamless tool integration (Stripe, Zapier, Brevo)
    - Clear documentation your team can follow

  • Fix What’s Broken

    Turn your CRM chaos into a clean, reliable system.

    This service covers:

    - Full CRM audit and diagnosis
    - Broken automation repairs
    - Database cleaning and organisation
    - Deliverability fixes to reach inboxes
    - Duplicate removal and tag untangling

  • Automate The Basics

    Smart automations that give you hours back every week.

    Automations include:

    - Welcome sequences that nurture and convert
    - Renewal reminders on autopilot
    - Abandoned enquiry recovery
    - Instant lead alerts for your team
    - Re-engagement campaigns that run themselves

  • Send Better Emails

    Email campaigns that get opened, read, and drive action.

    Email support includes:

    - Monthly newsletter creation and sending
    - Reusable template design
    - A/B testing for better results
    - Inbox delivery optimisation
    - Performance reporting that makes sense

  • One-Off Projects

    Quick expert help for urgent CRM needs.

    Project work covers:

    - Smooth CRM migrations
    - Legacy system rescue
    - New platform setup done right
    - Integration fixes and troubleshooting
    - Emergency CRM support

  • Train Your Team

    Transform your team into confident CRM users.

    Training includes:

    - Hands-on platform workshops
    - Live Q&A sessions
    - Simple guides and documentation
    - Video tutorials for complex tasks
    -New starter onboarding materials

Perfect For Teams Like Yours

  • Group of five young people working with laptops and headphones at a wooden table in a cozy room with large windows.

    Startups & Scale-ups

    Moving fast and need systems that keep up? I'll build CRM and email marketing journeys that scale with you.

  • B2B Specialists

    Long sales cycles need intelligent nurturing. I'll build the journeys that keep prospects warm and deals moving.

  • Non-Profits & Charities

    Maximise impact while minimising admin. Professional CRM and email systems that fit your budget and mission.

  • Growing Ecommerce Brands

    Ready to go beyond basic transaction emails? Get automated journeys that turn browsers into buyers and buyers into fans.

  • Two women sitting at a white table in front of a laptop displaying online furniture listings, in a bright room with large windows.

    Marketing Agencies

    Want to offer CRM and email services without the overhead? I'm your white-label partner for delivering client excellence.

A woman with long brown hair stands in front of a brick wall, wearing a black outfit and a turquoise pendant necklace. Sunlight casts a shadow on the wall behind her.

Why Work With Me?

  • 15+ years CRM & email expertise: Strategy, implementation, and optimisation.

  • Platform independent: No commission bias, just honest recommendations.

  • Flexible support: Monthly packages or one-off projects.

  • Fast results: Quick wins now, sustainable systems for the long haul.

  • Halifax based: Available for face-to-face meetings in Manchester & Leeds, plus remote support UK-wide.

Time to make your CRM work for you, not against you.

  • "Helen is a very reassuring presence in client meetings, sharing well-thought-out, trustworthy expertise and recommendations. She proactively identifies opportunities for improvements, presents complex data in digestible reports, and is a delight to work with."

    Sacha, Head of Content, CTI Digital
    ⭐️⭐️⭐️⭐️⭐️

  • "With ongoing support from Helen, our email automation is consistently optimised, driving more sales and saving us valuable time."

    Sam, Owner, Greenwood Estates
    ⭐️⭐️⭐️⭐️⭐️

  • "Helen’s email automation expertise helped us save hours each week and boost sales with streamlined workflows."

    James, Founder, Finishing Move
    ⭐️⭐️⭐️⭐️⭐️

  • "Switching email platforms felt overwhelming, but Helen made it seamless. Now our automations work better than ever, and sales are up!"

    Mark, Owner, SummitPoint 
    ⭐️⭐️⭐️⭐️⭐️

Ready to get your CRM sorted?

First step: A free 30-minute chat about your setup and challenges.
No sales pressure. Just honest advice about your best next step.

Email me at helen@emailwins.com or book a free consultation below.

Book A Call